Your Funeral Plan Guarantee
“Everything is designed to make things as easy as possible for your family and friends”
Within 28 days Funeral Planning Services will send you a Funeral Plan Guarantee Certificate, confirming your plan details and the fact that there will be nothing more to pay for the services itemised (but please see the note on disbursements page 5). For instalment plan customers, your payment plan will be confirmed and the guarantee certificate will be issued when it is completed.
The Guarantee Certificate comes complete with practical information for your relatives or executor on what they should do at the time of the funeral, your personal wishes for the funeral and where your important documents are kept. Everything is designed to make things as easy as possible for your family and friends.
A Code of Practice
Funeral Planning Services is registered with the Funeral Planning Authority and is bound by the Code of Practice for funeral plans, which ensures:
- Fair terms and conditions for the customer.
- Security of funds – with strict controls over the custodianship and regular monitoring by independent experts.
- A procedure for independent arbitration of complaints.
This plan complies with the requirements of the Financial Services and Markets Act 2000.